Domino's Pizza

Nirva Madeus 2 months ago

I'd like to share a recent dining experience that wasn't quite up to par. Unfortunately, the pizza I received was overcooked and quite tough. It was a bit disappointing, as I've had much better pizza elsewhere in the past. I hope this was just an isolated incident. Perhaps other locations might offer a more satisfying meal.

Pamela Thompkins 7 months ago

I want to take a moment to recognize David, the manager at Domino’s Pizza – Store #10 (5133 Raeford Rd), for truly outstanding leadership and customer care. After experiencing a few unusually poor delivery issues over my last three orders—despite consistently leaving $7 tips—David took it upon himself to personally hand-deliver my order. That gesture alone spoke volumes. This level of service is very much in character for this location, which is why those recent experiences were so surprising. Historically, my orders (typically placed between 7:00–9:00 PM, occasionally as late as 9:30) have always been prepared well and delivered hot, regardless of how busy the store was or the time of year. Because the situation had become frustrating, I did share—honestly but respectfully—that I would no longer leave a tip until receiving and inspecting my order, simply to ensure the level of service I’ve always known this store for. I’m happy to say that the food was excellent, and David’s decision to step in personally turned the entire experience around. Mistakes can happen in any fast-paced environment, especially with new team members in training, and I genuinely hope those moments become le

Andy King 7 months ago

I’m going to be as transparent as possible. Most places here in Fayetteville are either poorly ran and or food is not up to par. This domino’s experience was no exception to that even though I was praying it would be tonight. My wife ordered me and her food for delivery which came with multiple issues. 1) took 45mins to an hour for delivery even though we don’t stay far from the store. 2) We ordered a 6 piece habanero wings, a chicken Alfredo pasta, a chicken caesar salad, and a 8 piece stuffed pepperoni with marina dipping sauce and ranch dipping cups. Yet upon delivery we did not get any utensils, dipping cups, or the salad. 3) we let our driver and the store know and then had to wait another 30 mins for the missing items. Yet the only missing item we received was the salad. 4) drivers first excuse for the mix up was that the store didn’t give him the items even though the driver is the one who makes sure the items are to be bagged(ik this because I’ve worked at dominoes before). His 2nd excuse when I asked about the dipping cups was that “he didn’t grab any”. Even though it’s clear on the receipt. 5) Wings were poorly cooked, salad was warm, and NO UTENSILS OR DIPPING CUPS. Orde

Ashlyn Mantoux 9 months ago

We had a great experience at this Domino’s thanks to the manager, John. There was an issue with my order, and he handled it quickly and professionally. He remade the order without hesitation and even provided store credit, which really showed that he cares about customer satisfaction. John was polite, understanding, and made sure everything was right before I left. Excellent customer service, this is how it should be done. I’ll definitely be coming back!

Taisha Encarnacion a year ago

We always stop at this Domino’s location—it’s our go-to spot! The food is always fresh, and the staff is friendly and fast. My family loves it here, and we’ve never had a bad experience. Highly recommend if you’re looking for a quick, tasty meal the whole family will enjoy!